FAQ
1. How do I make return?
Send an email to contact@amalvieyewear.com to request your return. We will then send you a return label along with the instructions. Please note, we do not accept returns that have not been registered with us.
Can I change or cancel my order?
Yes, you can always change or cancel your order.
Just contact us at contact@amalvieyewear.com as soon as possible — once your order has been processed or shipped, changes may no longer be possible.
What if the glasses don't fit?
No worries — if the glasses don’t fit, you can return or exchange them.
You have 30 days after delivery to do so. Simply email us at contact@amalvieyewear.com and we’ll help you out.
Where is my order?
You can track your order at any time via our tracking page:
Tracking Page
Just enter your track code to see the latest status.
What is your return policy?
Return period We use a return period of 30 days during which the customer may return his or her package without giving any reason. These 30 days start when the package is received. Please note that the return shipment must be sent back to us within these 30 days.
Return conditions All items must be returned to us in an unworn and unwashed condition suitable for resale with the tags still attached to the item.
How do I contact the customer service?
If you have any questions, don't hesitate to contact us, we are happy to help. Our experts are available 5 days a week to answer all the questions you may have.
Contact: contact@amalvieyewear.com